Special Event Terms & Conditions

Ice Rink Conditions of Use

WHAT TO DO ON ARRIVAL

You will be allocated a ticket as part of your arrival pack at Blists Hill. Please proceed to the Ice Rink 15 minutes before the start of your scheduled skate time. The Ice Rink is located next to The Forest Glen and is signposted on-site. Please note it is a 15-minute walk from the site entrance.

Please ensure you read and abide by the SAFTEY RULES AND REGULATIONS of the ice rink. If you are unsure or need advice, please do not hesitate to contact a member of staff who will be pleased to help you.

WEATHER

The Ice Rink is open come rain or shine. Please dress according to the weather conditions on the day. Climatic conditions can affect the surface of the ice. Calm, cold days mean the ice surface will remain dry. Wind causes friction which warms the surface of the ice resulting in a wet surface to the ice. Rain falling onto the ice causes a wet surface to the ice. Both of these climatic conditions are beyond the control of the operator on an outdoor ice rink. If the surface of the ice is wet due to either wind or rain this does NOT make it unsafe to skate. Although you may get wet if you fall over!

MINIMUM AGE / ADULT SUPERVISION

For all sessions the minimum age for children to skate is 4 years old. All 4 to 7 year olds must be accompanied onto the ice by an adult (18 years old and above) in skates. Maximum of 5 children per adult. We recommend that children under the age of 12 are accompanied by an adult (the adult need not be skating).

WHAT TO WEAR

To make your visit as enjoyable as possible we recommend warm, comfortable, outdoor

clothing suitable to the weather conditions on the day: For example; long socks not trainer socks. Trousers or tracksuit bottoms. Thin layers of clothing under a thick jumper or sweatshirt. A waterproof jacket. Gloves, hats and scarves are also recommended, please ensure the scarf is tucked in securely. Please note - "hoodies" are not permitted to be worn "up" on the ice as they affect your all-round vision.

Skate hire is FREE. If you wish to bring your own skates, please ask a member of staff to check their condition and suitability for our rink.

WHEELCHAIR USERS

We welcome wheelchair users to take to the ice and join in the fun in their own wheelchair. They must be accompanied by a responsible person in skates at all times when on the ice.

PERSONAL BELONGINGS

Where possible please keep your personal belongings to a minimum and leave them with a companion. We do not provide lockers; no bags or rucksacks are allowed on the ice. We do not accept responsibility for any items which are left unattended.

FIRST AID

In the unlikely event you or a member of your party should need first aid treatment, please alert a member of staff. A first aider will be available to assist as required. Please advise a member of staff if you have injured yourself. 

ICE RINK SIZE/CAPACITY

22m x 10m allowing a maximum capacity of 50 skaters per session

RISK

Participating in Ice skating carries an inherent risk, any participation is totally at the user’s own risk. Anyone with any medical conditions, serious previous injuries, recently broken bones, knee or joint problems, head injuries, pregnancy, mobility problems, or taking prescribed drugs should carefully consider whether it is safe for them to participate without endangering themselves or other participants whilst skating. The site Management shall not be liable for any injury, loss or damage however caused, except for personal injury caused by negligence on behalf of the management.

REFUND POLICY

No refunds will be made unless the site Management have found it necessary to close the ice rink due to Health & Safety or technical concerns. In the first instance alternative bookings will be offered if the Ice Rink is closed, if no suitable times are available a full refund will be provided. Customers are reminded that this is an outdoor event.

Updated 28/12/2021